Items where Author is "Rahmat, Marten Basuki"

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Rahmat, Marten Basuki (2019) PROSES PERBAIKAN PELAYANAN PELANGGAN BENGKEL DI PT ASTRA INTERNATIONAL DAIHATSU SALES OPERATION CABANG SUNTER DENGAN MENGGUNAKAN METODE SERVICE QUALITY. Diploma thesis, Politeknik STMI Jakarta.

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